Most Frequently Asked Questions

1.) What is the life expectancy of a cylinder?

That depends on the application, the duty cycle and the environment in question. A Grossel Tool cylinder is designed to last a minimum of 1 million strokes.

2.) What is the maintenance schedule for a gun?

It differs we each style. See our maintenance manual for exact recommendations. (Maintenance manuals can be accessed by clicking on the "Download Manuals" tab above)

3.) What are the warranty periods for a gun or a cylinder? When do warranty periods start?

Warranty periods are negotiable, depending on application. The warranty period usually starts when a cylinder or gun gets put into production, providing it is put into production in a timely manner.

4.) Grossel Tool build designs are done using what software?

Grossel Tool is usually using the most current AutoCad Mechanical Desktop 3D Para-solid version. There may be a short delay between when AutoCad releases a new version and Grossel Tool is up and running on it. As an additional point, various design translations are possible both in and out of AutoCad. Check with us for compatibility, if you have a different design language requirement.

5.) What is the lead-time for a full "design and build"?

Most delivery times are quoted. But to give an idea, small, rush gun projects (1-10 guns) can be done in 8-10 weeks. The average quote is 12-16 weeks for larger projects.

6.) What is the lead-time for a spare part?

Spare parts can run anywhere from 3-8 weeks. Grossel Tool can set up a warehousing program for your convenience, however. Please call for details.